Personal Injury Media Book Triage
Free Triage for Former PMP Clients

Emergency Infrastructure Recovery for Former PMP Clients

The sudden closure of PMP Marketing puts your firm’s hosted site, tracking numbers, and ad accounts at immediate risk. Personal Injury Media is offering a free, 3-hour triage working session to help affected plaintiff firms regain access to critical assets and re-establish them under firm-owned credentials.

Book a Triage Session Read the 48-Hour Protocol
Cost
Free
Length
3-hour working session
Format
Live screen share
Outcome
Assets under firm credentials

Session Scope

During this 3-hour session, we will actively work with your team to complete the following:

Regain Access & Ownership

Recover administrative control of your Google Business Profile, Google Analytics 4, and Google Tag Manager.

Port Call Tracking

Set up a firm-owned CallRail account and initiate port requests to rescue tracking numbers on billboards, TV buys, and local directories before they go dead.

Re-establish Paid Media

Separate agency credit lines and rebuild Google Ads and Local Services Ads (LSAs) under your firm’s billing profile with delegated manager (MCC) access.

Restore Lead Routing

Reconnect broken form submissions, chat integrations, and intake marketing automations to ensure inquiries route directly to your CRM.

Secure the Domain & Website

Confirm registrar ownership, capture DNS records, and request a full site backup or content export from any agency-hosted CMS.

Document Every Asset

Leave the session with a written asset register listing each platform, account ID, admin user, and billing owner.

48-Hour Client Infrastructure Protocol

Secure the domain, phone numbers, and ad accounts before signing with a new vendor or planning 2027 campaigns. Complete Phase 1 before removing any agency users from any platform.

Phase 1 · Hours 0-24

Secure & Document

  1. Domain. Run an ICANN lookup on the firm’s domain to confirm the registrar and registrant. If the agency holds the registration, request the transfer authorization code and move the domain into a firm-owned registrar account. Screenshot or export all DNS records first.
  2. Website. Request admin access and a full backup (files and database). For sites on a proprietary agency CMS, export or crawl every page, URL, and image so the site can be rebuilt with matching URLs and redirects.
  3. Google Business Profile. Confirm a firm email holds the Primary Owner role on every location. If the agency holds ownership and does not respond, submit an ownership request through Google Business Profile.
  4. GA4 & Google Tag Manager. Confirm a firm email holds Administrator on the GA4 property and Admin and Publish on the GTM container. Export the GTM container as a backup file.
  5. Tracking number inventory. List every tracking number, the account that holds it, and where it runs: billboards, TV, radio, directories, GBP, and the website.
  6. Ad accounts. Record the Google Ads customer ID, LSA account, and Meta ad account IDs. Confirm who holds billing and download 12 months of performance reports.
  7. Credentials. Change passwords on any shared logins and record every admin user on each platform.
Phase 2 · Hours 24-48

Rebuild & Reconnect

  1. CallRail. Open a firm-owned CallRail account and request transfer or porting of every tracking number. Prioritize numbers printed on billboards and running in TV and radio spots.
  2. Google Ads. Set up a firm-owned payment profile to replace agency billing. Link the account to a firm-controlled manager (MCC) account and grant access to the incoming agency.
  3. Local Services Ads. Confirm license and verification records remain attached to the firm. Update billing and lead notification contacts.
  4. Lead routing. Submit test leads through every form, chat widget, and call flow. Reconnect webhooks and intake marketing automations to the CRM.
  5. Conversion tracking. Confirm Google Ads and GA4 conversions fire on test leads, and reconnect the CallRail integration to Google Ads and GA4.
  6. Remove agency access. After firm admin access is confirmed on every platform, remove former agency users and record the change in the asset register.

What to Gather Before the Session

Schedule a free triage session.

Book a 3-hour session directly, or email Gita Bhatia with the firm name and the platforms affected.

Book a Triage Session Email Gita

Personal Injury Media is not affiliated with PMP Marketing.

Personal Injury Media
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